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Section 13: Workers' Compensation

13.01 General Information and Procedures
Residents in the Emory training program are covered under Emory Healthcare and Emory University Workers' Compensation program. All incidents, regardless of type, should be documented and reported when the event occurs. Types of injuries include, but are not limited to, sprains and strains, lacerations, abrasions, burns, needle sticks, blood and body fluid exposures, tuberculosis conversions, chemical exposures and occupationally related dermatitis. It is extremely important to notify Emory Healthcare, Occupational Injury Management department as soon as possible. This ensures that the resident receives appropriate treatment through the approved panel of physicians if indicated, and services provided under workers' compensation paid.

13.02 Commonly asked Workers' Compensation Questions

  1. WHAT IS WORKERS' COMPENSATION?
    Workers' Compensation is an accident insurance program that provides medical and income benefits to employees/residents injured on the job.
  2. WHEN ARE RESIDENTS COVERED UNDER WORKERS' COMPENSATION?
    A resident's coverage begins on his/her first day of training in the residency training program.
  3. WHEN SHOULD A JOB INJURY OR ILLNESS BE REPORTED?
    Any training program related injury or illness should be reported immediately to Occupational Injury Management at Emory University Hospital or Emory University Hospital Midtown, and to the resident's program director or other faculty member so that the resident receives timely treatment and the incident is appropriately documented. An EmoryIncident Report must be completed (https://hrprod9.emory.edu/psp/hrprod9/?cmd=login).  An Emory Incident Report may also be completed when reporting to Occupational Injury Management.    FAILURE TO REPORT THE INJURY MAY RESULT IN LOSS OF BENEFITS.
  4. HOW DOES THE RESIDENT SEEK TREATMENT?
    Initially, injured residents are to complete an Emory Incident Report and report to the Occupational Injury Management Nurse Practitioner for assessment and treatment. If further evaluation is needed, the resident will choose a panel physician. Listings of our panel physicians are posted in various locations throughout Emory University, and Emory Healthcare. Evaluation by Emory Healthcare, Occupational Injury Management will ensure appropriate payment of all bills.
  5. WHAT MEDICAL TREATMENT WILL BE PAID?
    For work-related injuries and illness, all AUTHORIZED doctors' bills and hospital bills are paid. Medications, testing or diagnostic procedures, and rehabilitation appointments such as physical therapy are also paid if ordered by the treating "panel" physician or Occupational Injury Management Nurse Practitioner.

QUESTIONS? See section 13.04, Workers’ Compensation Contact Information for any questions.

13.03 Illness/Injury Reporting Directions

If a resident has a work-related injury or illness, he or she must:

  1. Complete an Emory Incident Report, regardless of forms required at the facility where the work-related injury occurred. This report is available at https://hrprod9.emory.edu/psp/hrprod9/?cmd=login.  The Emory Incident Report will be electronically transmitted to Occupational Injury Management.  You will be contacted by Occupational Injury Management by the next business day.
  2. Notify the Residency Program Director/Coordinator.
  3. If emergency treatment is needed, report to the Emergency Department in the facility where the injury occurred. If a blood/body fluid exposure occurs after hours and the source is HIV+ or has HIV risk factors, seek immediate treatment in the Emergency Department. A consult with an Infectious Disease physician must be sought prior to initiating PEP treatment. Failure to do so may result in non-payment of medications.
  4. After initial emergency treatment, follow-up with the Nurse Practitioner in Occupational Injury Management at either EUH (D219) or EUHM (WW Orr Building, 6th floor) to notify them of the incident and any information regarding work status changes.  The EUH NP may be contacted directly at 404-686-7941.  The EUHM NP may be contacted directly at 404-686-7106.
  5. If additional treatment is needed, the Occupational Injury Management Nurse Practitioner will coordinate any medical follow-up required.
  6. If non-emergent treatment is needed, contact Occupational Injury Management at EUH 404-686-8589 or EUHM at 404-686-2537.
  7. For questions regarding benefits information, please contact the Amtrust Group, the third party administrator for Workers’ Compensation at 678-258-8327.
  8. Original medical reports and all work status documents should be brought with you to Occupational Injury Management or mail them to Emory University Hospital, Employee Health, Room HB 53; 1364 Clifton Road, NE, Atlanta, GA 30322. This should be done as soon as possible after the incident occurs.
  9. All authorized medical treatment in connection with a work-related injury or illness, including emergency room treatment, will be covered under the workers' compensation program. For the purposes of this program, authorized medical treatment must be from one of the physicians posted on the Pink Panel of Physicians.
  10. Refer questions regarding bills to the Occupational Injury Management Case Manager at, (404) 686-7780 (EUHM) or (404) 686-9237 (EUH).

13.04 Contact Persons in the Emory University Workers' Compensation Program

Questions related to your treatment, medications, or follow-up, Emory Healthcare, Occupational Injury Management has 24/7 on-call coverage to assist you.

(404) 686-5500       Pic # 50464
Residents, injured on the job, should report to Occupational Injury Management for evaluation, treatment and follow-up.

Emily Beck, AFNP-BC
Occupational Injury Management Nurse Practitioner
Located: Occupational Injury Management, EUHM, WW Orr Building, 6thFloor
Office:  (404) 686-7106
Fax:  (404) 686-4938                PIC # 10675

Xanthia Settle, NP-C
Occupational Injury Management Nurse Practitioner

Office: (404) 686-7067 PIC # 17890
Fax: (404) 727-5405
Located:  Occupational Injury Management at EUH, Room D219.

Lindsay Martin, FNP-BC
Occupational Injury Management Nurse Practitioner

Office: (404) 686-7941
Fax: (404) 727-5405 PIC # 12514
Located:  Occupational Injury Management at EUH, Room D219.

Connie Wilbanks, RN, COHN-S
OCCUPATIONAL NURSE CASE MANAGER
Located: Occupational Injury Management, EUHM, WW Orr Building,  6th floor
Office: (404) 686-7780    
Fax: (404) 686-4938 PIC # 12208

Karen Keltner
OCCUPATIONAL NURSE CASE MANAGER
Located: Occupational Injury Management at EUH, Room D219
Office: (404) 686-9237
Fax: (404) 727-5405                 PIC # 14781

Paula Desroches, ANP-C, MSN, COHN-S
DIRECTOR, Occupational Injury Management
Office: (404) 686-2382
Fax: (404) 686-4938 PIC # 12367

Tammy Woody
CLAIMS ANALYST, THE AMTRUST GROUP

The Amtrust Group handles payments for all workers’ compensation claims.
Claims questions and inquiries on Georgia Workers’ Compensation.
Located off-site
Office: (678) 258-8327
Fax: (678) 258-8393