SECTION 8: COUNSELING AND SUPPORT SERVICES
When a resident needs private counseling or professional assistance to address an issue which is, or may affect his/her ability to live or work fully and productively, assistance is available through the Faculty Staff Assistance Program (FSAP) at the Well House, Emory Crawford Long Hospital, Wesley Woods, and the Grady campus. The FSAP facilitates the ability of its clients to discover options and manage resources that enhance health, productivity, and behavior. FSAP services are available to residents at no charge. Immediate family members who play a significant role in the life of a resident may also receive services.
A change in productivity, attendance, or behavior is often the first indicator of the need for help. The FSAP offers confidential and professional consulting, brief counseling, education, and referral services covering areas such as:
- Marital, family, or relationship issues
- Health and wellness
- The abuse of alcohol or other drugs
- Financial obligations
- Compulsive or abusive behavior or anger management
- Addictive disorders
- Stress and depression
- Child care and parenting issues
- Career concerns
- Eldercare
- Work systems and quality of work life
- Critical incident stress debriefing (processing traumatic events)
When a resident takes the initiative to call or visit, the FSAP can help the resident:
- Discover and manage available options and resources
- Sort through a problem or concern and identify the core issues
- Develop a plan for dealing with identified issues
- Obtain professional assistance to complete the plan
FSAP is available 24 hours per day, 7 days per week for residents who are in crisis and need assistance during off hours. To reach a counselor on call, residents can call the main number for FSAP at 404.727.4328. Press option “2” to reach the answering service who will page the appropriate counselor.
(GME) Office of Graduate Medical Education